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Upcoming Telecom Trainings

eMGT-120E   The ABCs of Telecom (e-Learning)
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Available any time

MKG-114E   Winning Strategies for Telecommunications Pricing
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15-19 April 2013
London, UK

REG-101E   Management of Regulatory Affairs
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22-26 April 2013
London, UK

MGT-123E   Prevent & Recover: Essentials of Business Continuity Management
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24-25 April 2013
Toronto, Canada

ENG-109F   Les essentiels de la sécurité dans un environnement réseau d'aujourd'hui
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30 avril - 1 mai 2013
Montréal, Canada

MKG-123E   Best Practices in Customer Focused Contact Centres
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1-2 May 2013
Toronto, Canada

MGT-202E   Mini MBA in Telecommunications - Canadian Edition
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6-10 May 2013
Montreal, Canada

MGT-313F   La puissance des télécoms en 2013
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13-17 mai 2013
Paris, France

MGT-104E   Gaining New Insights & Creating Value with Business Intelligence
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20-24 May 2013
London, UK

MKG-107E   International Traffic Management: Issues & Opportunities
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27-31 May 2013
Amsterdam, The Netherlands

ENG-110F   Les technologies télécoms pour les entreprises
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28-29 mai 2013
Montréal, Canada

FIN-112E   Cost Modeling in Telecommunications
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3-7 June 2013
Paris, France

ENG-513E   Wireless Technologies in 2013
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5-6 June 2013
Toronto, Canada

MKG-119F   Les circuits de distribution: stratégies gagnantes & gestion efficace
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10-14 juin 2013
Paris, France

MKG-110E   Marketing Strategies for New Services & Applications
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17-21 June 2013
London, UK

REG-106E   Competition Issues in Telecommunications
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1-5 July 2013
Amsterdam, Netherlands

 

Training Course Outline

Training Course outline in PDF  >>>

vHRM-105E

TRAINING & ORGANIZATIONAL PERFORMANCE: ISSUES & STRATEGIES

Description

This Virtual Classroom Training will provide participants with the appropriate training/learning tools and approaches required to transfer skills to employees to achieve their organization’s business objectives.

Neotelis’ Virtual Classroom Training offers live, real-time training sessions led by an expert trainer on a web-based videoconferencing platform. The course offers the benefits of Neotelis’ Face-to-Face Training at a distance and without the need to travel to a training location.

The number of participants to a Virtual Classroom Training is limited to allow for maximum interaction with the trainer and between participants during the live sessions.

The Virtual Classroom Training ‘Training & Organizational Performance: Issues & Strategies’ runs for a total of 16 hours and consists of 8 live virtual classroom sessions of 2 hours each, run over two consecutive weeks. Off-line activities are also included in the training course between the live sessions to increase participant learning and retention.

At the end of the training course, participants will have acquired the skills to:

  • Develop a training strategy which is conducive to achieving the organization’s business objectives
  • Know what elements to consider and take into account in the production of a training course with respect to the target audience, the competencies to transfer and the training time required

Objectives

  • Learn how to identify what skills should be developed to achieve the organization’s business objectives
  • Identify how to evaluate acquired skills/competencies
  • Analyze the various training/learning approaches along with their advantages and disadvantages
  • Provide managers with the tools they need to implement and effectively manage the organizational change imposed by the establishment of an innovative training/learning approach
  • Identify how to evaluate the performance of a training course
  • Understand how to develop a training course to transfer one or more key competencies aligned with the organization’s business objectives

Topics

*Note: the course structure may be subject to change as trainings are updated on a regular basis.

  • Skills management: an overview
    • Know what currently exists before planning the future
    • Identification of requirements: the skills repository, the job description and the organizational structure
    • Skills/performance evaluation

  • Understanding the organization’s business objectives
    • The notion of “performance”
    • Understanding the organization’s short, medium, and long-term objectives
    • Defining the target audience
    • Defining a training vision
    • Developing a training strategy
    • Developing training/learning tools/approaches

  • Various training/learning approaches
    • Face-to-face (in class with a trainer)
    • Online (synchronous and asynchronous)
    • On the job (mentoring/coaching)
    • Social (community of practitioners, sharing of experience/knowledge)

  • Change management
    • Internal communication dedicated to the project
    • Involvement of the target audience
    • Evaluation of training and implementation of corrective measures

  • Designing training course content: tips and tricks to improve the quality of learning
    • Software for more dynamic presentations
    • Animation techniques
    • Medium to promote learning

Target Audience

  • Managers and personnel responsible for human resources, training and/or organizational development

Methodology & Technical Requirements

Neotelis Virtual Classroom Trainings combine real-time (live) sessions led by an expert trainer on a web-based videoconferencing platform with off-line activities in-between live sessions. Presentations, workshops, case studies, and discussions on real-life situations faced by participants, as well as videos, whiteboards, quizzes and questionnaires are all used to engage participants and enhance their learning experience.

The training material is designed to provide practical tools which can be immediately applied in a work environment, and the complete material is provided to all participants for future reference and follow-up action plans.

Access to Neotelis Virtual Classroom Trainings requires a computer, a webcam, a headset and microphone and a stable internet connection.

Neotelis Expertise

Since 1997, Neotelis has assisted telecommunications organizations in more 100 countries. We provide key and relevant information to the industry in the form of training, consulting, publications and Forums such as conferences, webinars and social media.

In addition to Virtual Classroom Training, Neotelis offers:

  • Face-to-Face Training: an annual public calendar of training courses as well as client-specific private courses
  • E-Learning Training: self-paced training via the Neotelis Learning Management System — when you want, where you want
  • Hybrid Training: training courses incorporating Face-to-Face, Virtual Classroom, and e-Learning Training techniques

Neotelis offers over 125 training courses in the key areas of the telecommunications sector and can also develop or customize private training courses to fit specific client requirements.

For more information on our training services, please contact us at training@neotelis.com.