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Upcoming Telecom Trainings

eMGT-120E   The ABCs of Telecom (e-Learning)
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Available since 30 April 2012

vFIN-117E   Finance for Non-Financial Managers (virtual classroom)
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30 May - 6 June 2012

FIN-100E   Financial Management in Telecommunications
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11-22 June 2012
London, UK

REG-106E   Competition Issues in Telecommunications
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25-29 June 2012
Cape Town, South Africa

FIN-112E   Cost Modeling in Telecommunications
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2-6 July 2012
Montreal, Canada

MGT-101E   Strategic Thinking and Planning in Telecommunications
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2-6 July 2012
Paris, France

vHRM-105F   Formation et performance organisationnelle: enjeux & stratégies (classe virtuelle)
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2-12 juillet 2012

MGT-100E   Mini MBA in Telecommunications
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9-20 July 2012
Montreal, Canada

vENG-410E   Overview of MPLS Technology (virtual classroom)
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28-30 August 2012

vMKG-101E   Product Development & Management (virtual classroom)
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10-20 September 2012

vMGT-119E   Business Case Preparation & Development (virtual classroom)
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2-11 October 2012

vHRM-105E   Training and Organizational performance: Issues & Strategies (virtual classroom)
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15-25 October 2012

ENG-106E   Telephony for Business
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17-18 October 2012
Toronto, Canada

ENG-413E   An Introduction to IP Networks
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24-25 October 2012
Toronto, Canada

vMKG-101F   Développement & gestion de produit (classe virtuelle)
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5-15 novembre 2012

vENG-410F   Présentation de la technologie MPLS (classe virtuelle)
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20-22 novembre 2012

 

Training Program Outline

Training Program outline in PDF  >>>

MGT-118E

EXERCISING INFLUENCE

Description

A 2-day Training Program to provide participants with the skills required to exercise influence in order to achieve their business and professional goals. The importance of building confidence to achieve positive influence and ultimately gain professional success is also discussed.

Objectives

  • Provide an understanding of relationships with colleagues/coworkers and how these can be used to influence
  • Identify how to use the scarcity of your resource in influencing others
  • Explain how to apply the law of reciprocity
  • Discuss using influence when negotiating ‘win-win’
  • Present the importance of building and maintaining confidence in order to achieve successful influence
  • Identify the link between influence and leadership

Topics

  • Establishing positive relationships
    • Building trust
    • The sphere of influence

  • Setting goals and priorities

  • Analyzing ‘the other person’

  • Identifying the gap between ‘me’ and ‘the other person’
    • The scarcity of your resource
    • Trading approaches

  • Applying the law of reciprocity

  • Negotiating to ‘win-win’
    • The art of negotiation
    • Winning strategies and tactics

  • Building and maintaining confidence

  • Linking influence with leadership

Target Audience

  • Telecommunications managers and personnel looking to improve their ability to exercise influence in the workplace thus enhancing their professional success.

Methodology

Our Training Programs combine expert presentations, workshops, case studies and discussions on real-life situations faced by participants. Complete training material is provided to all participants for future reference and follow-up action plans.

Location

Our Training Programs are held at regular intervals in selected cities around the world. Upon request, our expert trainers can lead Training Programs at the location of your choice. If interested, please contact us at training@neotelis.com.

Expertise

Neotelis provides consulting and training services to telecommunications organizations worldwide. Its team of experts has trained thousands of executives and managers working for operators, regulators, policy-makers and governments in over 100 countries around the world.