Training Program outline in PDF >>>
HRM-103E
TRAINING MANAGEMENT & COURSE DEVELOPMENT
Description
A 10-day Training Program to provide participants with tools and techniques to manage training activities and develop training courses in a corporate environment.
The Training Program will begin with the concepts of planning and developing corporate training from a managerial perspective. Using hands-on workshops, participants will then be lead through a step-by-step, systematic approach to planning and developing training courses.
Objectives
- Provide an understanding of training methods and the key elements of learning and learning transfer
- Introduce techniques to manage and develop overall training courses that tie training objectives with corporate objectives
- Provide an understanding of the trainer’s role in the learning process
- Provide tracking methods to determine the success of a training course through participant evaluations and Return on Investment (ROI) calculations
- Guide participants through a detailed, step-by-step process to develop training courses
Topics
Part 1: Introduction to training and learning
- Definition of training and learning
- Pedagogy
- Awareness of best practice and current trends
- Understanding training methods
- Understanding the key elements of learning and learning transfer
Part 2: Training management
- Developing training objectives
- Tying training objectives to corporate objectives
- Writing a company training policy
- Developing a continuously learning organization
- Developing a training plan
- Conducting a needs analysis
- Preparing training and development plans
- Preparing the overall training budget
- Designing and costing training courses
- Trainers
- The learning process and the trainer’s role
- Internal trainers versus external consultants
- Training evaluation
- Conducting evaluations
- Keeping training records and managing a training system
- Evaluating Return on Investment (ROI)
Part 3: Systematic guide to training course development
- Identification of training needs
- Objectives
- Methods
- Knowledge, attitudes and aptitudes
- Behaviour analysis
- Development of human resources in reference to objectives and institutional climate
- Actual behaviour versus desired behaviour
- Definition of desired changes
- Development of course content and teaching methods
- Competency-based needs assessment approach
- Task analysis process
- Development of behavioural objectives components
- Training course test and distribution
- Control group participant selection and preliminary course evaluation
- Pre and post training test preparation
- Establishment of participant lists per session
- Classroom setup
- Development of theoretical content and visual teaching aids
- Techniques and teaching methods
- Evaluation
- Types of evaluation
- Establishing cost/benefit ratios and ROI
Target Audience
- Managers and personnel responsible for training in a corporate environment
- Managers looking to complement their skill-set by gaining a good understanding of training management and course development and how to assess their training needs
Methodology
Our Training Programs combine expert presentations, workshops, case studies and discussions on real-life situations faced by participants. Complete training material is provided to all participants for future reference and follow-up action plans.
Location
Our Training Programs are held at regular intervals in selected cities around the world. Upon request, our expert trainers can lead Training Programs at the location of your choice. If interested, please contact us at training@neotelis.com.
Expertise
Neotelis provides consulting and training services to telecommunications organizations worldwide. Its team of experts has trained thousands of executives and managers working for operators, regulators, policy-makers and governments in over 100 countries around the world.
