Training Program Outline

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ENG-409E

VoIP: PLANNING, DESIGN & DEPLOYMENT

Description

A 5-day Training Program to provide participants with a thorough introduction to Voice over Internet Protocol (VoIP) concepts, components, protocols and jargon, thus giving participants a solid foundation necessary to introduce VoIP applications and services into their networks.

Objectives

• Provide and understanding of VoIP as a service in the changing telecommunications environment
• Explain the fundamentals of VoIP technology:
  • How voice is transported on packet networks
  • The main VoIP network components
  • Signalling protocols
  • Quality of service issues and solutions
  • Inter-operation with existing networks
• Provide the general planning requirements for VoIP implementation

Topics

• Overview of telecommunications technology
• The evolution of networks
• Transmission, multiplexing and switching
• Public Switched Telephone Network (PSTN)
• Public Switched Data Network (PSDN)
• Private customer networks
• Transmission and distribution
• From analog to digital
• Voice quality and intelligibility
• The emergence of VoIP

• VoIP as an application
• The standards of the new telephony
• IP concepts and the Internet
• Basics of VoIP technology
• Transformation of voice into packets
• TVoIP network elements
• TVoIP as an application
• TTypical scenarios
• VoIP Quality of Service (QoS)
• Introduction to QoS
• Improving QoS
• Protocols addressing QoS
• Bandwidth management
• QoS implementation guidelines
• VoIP signalling systems & call establishment
• Signalling concepts
• ITU Signalling System 7 (SS7)
• IP real-time signalling systems
• ITU H.323 call signalling and control
• MGCP and MEGACO
• IETF Session Initiation Protocol (SIP)
• Inter-working of signalling systems
• Numbering systems
• Implementation considerations
• Network management
• Testing and monitoring
• Supervisory systems
• Service Level Agreements (SLAs)
• Security
• Some products
• Some VoIP implementation guidelines

Target Audience

• Telecommunications managers and personnel responsible for the planning, design, deployment and management of VoIP in their networks and services
• Managers looking to complement their skill-set by gaining a good understanding of VoIP applications and services

Methodology

Our Training Programs combine expert presentations, workshops, case studies and discussions on real-life situations faced by participants. Complete training material is provided to all participants for future reference and follow-up action plans.

Location

Our Training Programs are held at regular intervals in selected cities around the world. Upon request, our expert trainers can lead Training Programs at the location of your choice. If interested, please contact us at training@neotelis.com.

Expertise

Neotelis provides consulting and training services to telecommunications organizations worldwide. Its team of experts has trained thousands of executives and managers working for operators, regulators, policy-makers and governments in over 100 countries around the world.